Legal - Limitless

Cookie Policy

Effective Date: June 23, 2026
Last Updated: June 23, 2026

1. What This Cookie Policy Covers

This Cookie Policy explains how Donum AI uses cookies, local storage, session storage, and similar technologies when you visit or use our website and platform.

Donum AI is operated by:

Yaroslav Vlokh
Königstraße 13
48683 Ahaus
Germany

Email: support@getdonum.com
Website: https://getdonum.com

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website.

Similar technologies may include:

local storage;
session storage;
authentication tokens;
device or browser storage;
consent preference storage;
security-related storage.

These technologies help websites and apps remember information, keep users signed in, protect accounts, and operate core features.

In this Cookie Policy, we refer to cookies and similar technologies together as “cookies and similar technologies.”

3. How Donum AI Uses Cookies and Similar Technologies

Donum AI currently uses cookies and similar technologies for:

necessary app functionality;
authentication and account access;
security and session management;
remembering cookie consent choices;
remembering optional user preferences;
operating core features of the Service.

Donum AI does not currently use:

analytics cookies;
marketing cookies;
advertising pixels;
third-party targeted advertising cookies.

If we add analytics or marketing technologies in the future, we will update this Cookie Policy and request consent where required before activating them.

4. Categories We Use

4.1 Necessary Cookies and Storage

Necessary cookies and storage are required for Donum AI to function properly.

They may be used to:

keep you signed in;
verify account access;
maintain secure sessions;
protect against unauthorized access;
operate core app features;
store essential account state;
store cookie consent choices;
support secure communication between the frontend and backend.

Necessary cookies and storage cannot be disabled through Donum AI’s cookie banner because the Service may not work without them.

You may block them through your browser settings, but doing so may prevent Donum AI from working correctly.

4.2 Preference Storage

Preference storage is optional.

It may be used to remember settings and personalization choices, such as:

app preferences;
interface preferences;
saved user choices;
cookie preference settings.

You can choose whether to allow optional preference storage through the Donum AI cookie banner.

4.3 Analytics Cookies

Donum AI does not currently use analytics cookies.

This means we do not currently use analytics cookies to track users across the website or measure behavior through tools such as Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, or similar services.

If analytics cookies are added later, they will be used only after notice and consent where required by law.

4.4 Marketing Cookies

Donum AI does not currently use marketing cookies.

This means we do not currently use advertising pixels, retargeting cookies, or third-party targeted advertising cookies.

If marketing cookies are added later, they will be used only after notice and consent where required by law.

5. Cookie Banner and Your Choices

When you first visit Donum AI, you may see a cookie banner.

The Donum AI cookie banner allows you to choose between:

Necessary only — only necessary cookies and storage are used.
Save choices — saves your current preference selection.

Necessary cookies and storage remain active because they are required for the Service to function.

Optional preference storage can be enabled or disabled through the banner.

6. Changing Your Cookie Preferences

You can update your cookie preferences at any time by clicking:

Cookie Settings

This link is available in the footer of our website.

When you open Cookie Settings, you can review and update your current choices.

7. Technologies Used by Donum AI

Donum AI may use cookies or similar technologies through the following parts of the Service:

7.1 Authentication

Authentication and account access may be handled by FrameAuth.

Authentication-related cookies or storage may be used to:

verify your identity;
maintain your logged-in session;
protect account access;
support login and logout functionality.

7.2 Donum App Functionality

Donum AI may use local storage or session storage to support app functionality, including:

current user state;
profile loading;
protected pages;
onboarding status;
settings state;
AI Coach session behavior;
cookie consent choices;
safe logout and account-switch behavior.

7.3 Backend and Security

Cloudflare and Donum backend systems may process technical information for:

security;
rate limiting;
request handling;
API reliability;
abuse prevention;
error debugging.

7.4 Payments

When paid subscriptions are enabled, Stripe may use cookies or similar technologies for secure payment processing, fraud prevention, checkout, and subscription management.

Stripe’s use of cookies and payment-related technologies is governed by Stripe’s own policies.

7.5 AI and Workflow Providers

Voiceflow or other AI workflow providers may process information needed to operate AI chat and workout logging features.

Donum AI does not currently use Voiceflow for marketing cookies or advertising cookies.

8. Third-Party Services

Donum AI may rely on third-party providers to operate the Service.

Current or planned providers include:

FrameAuth — authentication and account management;
Framer — website hosting and frontend delivery;
Cloudflare — backend infrastructure, security, and API delivery;
Airtable — app database;
Voiceflow — AI workflow and conversation management;
Stripe — payments, free trials, subscriptions, and billing;
United Domains or email provider — domain and email services.

These providers may use cookies or similar technologies when necessary to provide their services.

We do not control every cookie or technology used directly by third-party providers. Their use of cookies and similar technologies is governed by their own terms and privacy policies.

9. Browser Controls

You can also control cookies through your browser settings.

Most browsers allow you to:

block cookies;
delete cookies;
clear site data;
manage storage permissions;
block third-party cookies;
reset website permissions.

Common browser settings include:

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Settings or Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and Site Permissions

If you disable necessary cookies or storage, Donum AI may not function correctly.

You may be unable to:

sign in;
stay signed in;
access protected pages;
save preferences;
use core app features;
use AI Coach functionality reliably.

10. Retention

Cookies and similar technologies may remain on your device for different periods depending on their purpose.

In general:

session-related storage may last only while your browser session is active;
authentication-related storage may last as long as needed to keep you signed in;
cookie consent choices may remain until you clear site data or update your preferences;
preference storage may remain until you clear it, update your preferences, or the Service changes its storage version;
third-party providers may retain cookies or similar technologies according to their own policies.

You can delete cookies and local storage at any time through your browser settings.